Frequently Asked Questions
What is the delivery time for the products?
If you order on weekdays before 3:00 PM, it will be shipped the same day. It may happen that due to busyness, we need an extra day. You can always inquire through the live chat to be sure.
If you order on weekdays before 3:00 PM, it will be shipped the same day. It may happen that due to busyness, we need an extra day. You can always inquire through the live chat to be sure.
I want something to be delivered as a gift. Is there an invoice with the delivery?
No, of course, a gift should not include an invoice. Don't forget to add a card to your order, as the recipient naturally doesn't know who the gift is from.
No, of course, a gift should not include an invoice. Don't forget to add a card to your order, as the recipient naturally doesn't know who the gift is from.
How do you wrap gifts if I choose the gift wrapping option?
We turn your gift into a party! We wrap your gift in beautiful baby cellophane (transparent) and even attach a nice balloon (inflated) to it. From the moment the recipient unpacks the gift, it's already a party.
We turn your gift into a party! We wrap your gift in beautiful baby cellophane (transparent) and even attach a nice balloon (inflated) to it. From the moment the recipient unpacks the gift, it's already a party.
Do you handwrite the birth cards?
We don't have time to handwrite all the cards, so we have a machine for that. Your birth card, however, is neatly designed and written with a pen.
We don't have time to handwrite all the cards, so we have a machine for that. Your birth card, however, is neatly designed and written with a pen.
Do you print items or do you embroider them?
Due to the fast delivery time, we have chosen to print products. You can compare this to a T-shirt or sweater. The printing is done at high temperature and heat press, which means it won't peel off and securely adheres to your items.
Due to the fast delivery time, we have chosen to print products. You can compare this to a T-shirt or sweater. The printing is done at high temperature and heat press, which means it won't peel off and securely adheres to your items.
Can I also attend workshops to make my own cake?
Yes, soon it will be possible to attend workshops and even organize baby showers with us. Information for this will be available on our website soon.
Yes, soon it will be possible to attend workshops and even organize baby showers with us. Information for this will be available on our website soon.
Questions about Shipping
Which provider do you use to ship packages?
We ship all our products with DHL.
Do you also ship internationally?
Yes, we even ship worldwide. Within Europe, we ship packages without the need for a separate import. For deliveries outside of Europe, we provide the necessary customs forms.
My order is delayed, who should I contact?
First,